FAQ
Wifi Internet FAQs
Fibre optic cables are made of incredibly thin strands of glass, known as optical fibres. Information (internet, TV, phone calls, etc) can travel through these fibres at the speed of light in one continuous line, without any interruption, providing super fast, reliable and secure internet services.
Information travels through the fibres at the speed of light in one continuous line, without any interruption. Traditional copper cables are slower and can break down or be interrupted more easily. Fibre is super-fast, reliable and delivers a superior quality and speed of service. We’re proud to be the leaders in upgrading Cayman’s internet infrastructure to bring you the best service available.
Contact C3 Pure Fibre through phone or email to speak to one of our customer service representatives, or visit one of our stores. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
Yes, just contact us today and we will get fibre internet set up for you. Call 333-3333, email info@c3.ky or visit our store on Walkers Road
The Mbps speed you need will depend on factors such as the number of wifi users at once, the number of devices, and the type of usage (ie: gaming, streaming movies, listening to music, etc). View our package details to help you find what’s best for you, or contact one of our customer service representatives for further assistance. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
Click on Service Area on any page to look up your street name or contact us and we will help you find the closest C3 to you. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
Building out and installing the infrastructure for our fibre network takes time. We are always expanding to provide service to new areas. Check on our service area map to see if we are in your area or contact us. Call 333-3333, email info@c3.ky or visit our store on Walkers Road
For the most accurate test…
Consider these points to ensure the best estimate.
Use a direct connection. Connect your computer to your C3 modem using an Ethernet cable, instead of using Wi-Fi.
Take all other devices offline. During the test, ensure that your device is the only one connected to your home network and that no other applications are running.
Then goto the url:
We strive to get your new service up and running as soon as possible, as we understand the importance of having an internet connection. Contact a C3 Pure Fibre customer service representative today and to get an approximate time frame on your service installation. Call 333-3333, email info@c3.ky or visit our store on Walkers Road
TV FAQs
Fibre optic cables are made of incredibly thin strands of glass, known as optical fibres. Information (internet, TV, phone calls, etc) can travel through these fibres at the speed of light in one continuous line, without any interruption, providing super fast, reliable and secure internet services.
Contact C3 Pure Fibre through phone or email to speak to one of our customer service representatives, or visit one of our stores. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
Yes, just contact us today and we will get fibre internet set up for you. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
Click on Service Area on any page to look up your street name or contact us and we will help you find the closest C3 to you. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
Building out and installing the infrastructure for our fibre network takes time. We are always expanding to provide service to new areas. Check on our service area map to see if we are in your area or contact us. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
We strive to get your new service up and running as soon as possible, as we understand the importance of having your TV. Contact a C3 Pure Fibre customer service representative today and to get an approximate timeframe on your service installation. Call 333-3333, email info@c3.ky or visit our store on Walkers Road.
A TV package comes with one free set-top box to go with your chosen TV. If you would like cable on any another TV, you will need to get an additional set-top box for $9.9 per month, per additional TV.
Yes, we have additional TV stations curated for your viewing pleasure that you can add-on to any TV package. Our add-on packages include Indian/Asian, Adults Only, Filipino, Family, Sports, Spanish, Educational, and more. Simply call us at 333-3333, send us an email at info@c3.ky, or pop into our store to add on your favourite package.
Yes. We have DVRs (digital video recorder) available so that you never miss a show. Enjoy hundreds of hours of recorded television programming for a small charge. Call 333-3333, email info@c3.ky or visit our store on Walkers Road for more information
No, we only provide the cable TV service, you must already have your physical TV.
C3 Phone FAQs
Fibre optic cables are made of incredibly thin strands of glass, known as optical fibres. Information (internet, TV, phone calls, etc) can travel through these fibres at the speed of light in one continuous line, without any interruption, providing super fast, reliable and secure internet services.
Our phone service can be added to any of our fibre internet or TV packages but cannot be purchased as a standalone service. Contact us to speak to a customer representative for more information. Call 333-3333, email info@c3.ky or visit our store on Walkers Road
Yes. If you have C3 Pure Fibre internet then you already have a home phone connection. You can either pay as you go (no further action required) or you can add a monthly phone package. Call 333-3333, email info@c3.ky or visit our store on Walkers Road to add a phone calling package to your account.
Bundle FAQs
Yes, you can mix and match to build your own bundle that works best for you. Call 333-3333, email info@c3.ky or visit our store on Walkers Road to sign up today.
Contact a customer service representative for help finding a bundle that works best for you or visit one of our stores to sign up today. Call 333-3333, email info@c3.ky or visit our store on Walkers Road
When you bundle C3 Pure Fibre products we will give you a discounted price and will see the discounted price on your monthly invoice.
Strata Services FAQs
Either contact your strata directly or contact C3 today. Call 333-3333, email info@c3.ky or visit our store on Walkers Road
Either contact your strata directly or contact C3 today. Call 333-3333 or email info@c3business.ky
Unfortunately, a single unit would not be able to sign up for these services without the starta offering this as an overall service to the community. If you are interested in these services, speak to your strata board to see if they would like to receive more information on what C3 Pure Fibre can offer to your community.