FAQ

Fibre optic cables are made of incredibly thin strands of glass, which are known as optical fibres. Information (internet, TV, phone calls, etc) can travel through these fibres at the speed of light, in one continuous line, without any interruption. This allows you to get super fast, reliable and secure internet service.

High-speed fibre Internet is the latest technology available and we’re proud to be the leaders in upgrading Cayman’s internet infrastructure to bring you the best service available.

Information travels through the fibres at the speed of light, in one continuous line, without any interruption. Traditional copper cables, are slower and can breakdown or be interrupted more easily.

Fibre is super-fast, reliable and delivers a superior quality and speed of service.

Contact us today and one of our customer service representatives will be in touch. Call 333-3333, email info@www.c3.ky or visit one of our stores

Yes, just contact us today and we will get fibre internet service to you. Since you already have fibre service at your home, we can quickly get this activated. Call 333-3333, email info@www.c3.ky or visit one of our stores

We offer a variety of internet packages to fit your needs. The MBPS speed you need will depend on factors such as: how many people will be using the WiFi internet, how many devices, and how you will be using it (ie: gaming, steaming movies, listening to music, etc). View our package details to help guide you as to what package MBPS will work best or contact one of our customer service representatives and they can further assist you. Call 333-3333, email info@www.c3.ky or visit one of our stores

Visit our Service Area page to look up your street name or contact us today to see if we are in your area. Call 333-3333, email info@www.c3.ky or visit one of our stores

Building out and installing the infrastructure for our fibre network takes time. We are always expanding to provide service to new areas. Check on our service area map to see if we are in your area or contact us. Call 333-3333, email info@www.c3.ky or visit one of our stores

We strive to get your new service up and running as soon as possible, as we understand the importance of having an internet connection. Contact a C3 Pure Fibre customer service representative today and they can give you an approximate timeframe to get your service installed. Call 333-3333, email info@www.c3.ky or visit one of our stores

Fibre optic cables are made of incredibly thin strands of glass, which are known as optical fibres. Information (internet, TV, phone calls, etc) can travel through these fibres at the speed of light, in one continuous line, without any interruption. This allows you to get reliable and clear TV service.

Contact us today and one of our customer service representatives will be in touch. Call 333-3333, email info@www.c3.ky or visit one of our stores

Yes, just contact us today and we will get fibre TV service to you. Since you already have fibre service at your home, we can quickly get this activated. Call 333-3333, email info@www.c3.ky or visit one of our stores

Visit our Service Area page to look up your street name or contact us today to see if we are in your area. Call 333-3333, email info@www.c3.ky or visit one of our stores

Building out and installing the infrastructure for our fibre network takes time. We are always expanding to provide service to new areas. Check on our service area map to see if we are in your area or contact us. Call 333-3333, email info@www.c3.ky or visit one of our stores

We strive to get your new service up and running as soon as possible, as we understand the importance of having your TV. Contact a C3 Pure Fibre customer service representative today and they can give you an approximate timeframe to get your service installed. Call 333-3333, email info@www.c3.ky or visit one of our stores

With your TV package you will get one free set top box to go with one of your TVs. If you have more than one TV in your home that you would like to have your cable TV for, you will need to get an additional set top box for each TV ($9.95 per month, per additional TV).

Yes, we have additional TV stations that you can add-on to a TV package. Our add-on packages have been curated for your viewing pleasure: Indian/Asian, Adults Only, Filipino, Family, Sports, Spanish, Educational, etc. Simply call us on 333 3333, email info@www.c3.ky or pop into our store to add on your favourite package.

Yes, we have DVRs (digital video recorder) available so that you never have to miss a show. Enjoy hundreds of hours of recorded television programming. DVRs are available for a small charge. Call 333-3333, email info@www.c3.ky or visit one of our stores for more information

No, we only provide the cable TV service to your home. You must already have the physical TV.

Fibre optic cables are made of incredibly thin strands of glass, which are known as optical fibres. Information (internet, TV, phone calls, etc) can travel through these fibres at the speed of light, in one continuous line, without any interruption. This allows you to get reliable and clear home phone service.

Phone service can be added to any of our fibre internet or TV packages, but cannot be purchased as a standalone service. Contact us today and one of our customer service representatives will be in touch. Call 333-3333, email info@www.c3.ky or visit one of our stores

Yes, if you have C3 Pure Fibre internet, then you already have a home phone connection. You can either pay as you go (no further action required) or you can add a monthly phone package. Call 333-3333, email info@www.c3.ky or visit one of our stores to add a phone calling package to your account.

Yes, you can mix and match to build your own bundle that works best for you. Call 333-3333, email info@www.c3.ky or visit one of our stores to sign up today.

Just contact us today and we will get your additional service set up for you. Call 333-3333, email info@www.c3.ky or visit one of our stores

When you bundle C3 Pure Fibre products we will give you a discounted price. You will see a discounted price for your TV package on your monthly invoice.

Either contract your strata directly or contact C3 today. Call 333-3333, email info@www.c3.ky or visit one of our stores

One of our sales representatives can speak to you about all of our strata services and what fits best within your community. Call 333-3333 or email info@c3business.ky

Unfortunately, a single unit would not be able to sign up for these services without the starta offering this as an overall service to the community. If you are interested in these services, speak to your strata board to see if they would like to received more information as to what C3 Pure Fibre can offer your community.